E-commerce, customer relation management (CRM) and secure transactions by size class of enterprise
methods, notes and classification
- Size classes in number of persons employed
- 0 From 0 to 1 person employed
- 1 From 0 to 9 persons employed
- 2 From 1 to 4 persons employed
- 3 From 1 to 9 persons employed
- 4 From 2 to 9 persons employed
- 5 From 5 to 9 persons employed
- 6 From 10 to 49 persons employed
- 7 From 10 to 249 persons employed
- 8 10 persons employed or more
- 9 From 50 to 249 persons employed
- a 250 persons employed or more
- Statistical classification of economic activities in the European Community (NACE Rev. 2)
- 0 All activities, without financial sector
- Information society indicator
- 0 Enterprises where the website provided online ordering or reservation or booking, e.g. shopping cart
- 1 Enterprises with e-commerce sales
- 2 Enterprises with e-commerce sales of at least 1% turnover
- 3 Enterprises with EDI-type sales
- 4 Enterprises with web sales (via websites, apps or marketplaces)
- 5 Enterprises with e-commerce sales to the own country
- 6 Enterprises with e-commerce sales to other EU countries
- 7 Enterprises with e-commerce sales to the rest of the world
- 8 Enterprises with e-commerce sales to other EU countries and the rest of the world
- 9 Enterprises with e-commerce sales or purchases to the own country
- a Enterprises with e-commerce sales or purchases to other EU countries
- b Enterprises with e-commerce sales or purchases in the rest of the world
- c Enterprises' total turnover from e-commerce sales
- d Enterprises purchasing online
- e Enterprises purchasing online of at least 1% of total purchases (as of 2014)
- f Enterprises purchasing online (at least 1% of orders)
- g Enterprises purchasing online from suppliers located in the own country
- h Enterprises purchasing online from suppliers located in other EU countries
- i Enterprises purchasing online from suppliers located in the rest of the world
- j Enterprises purchasing online from suppliers located in other EU countries and the rest of the world
- k Enterprises having sent or received orders via any computer networks
- l Enterprises using software solutions like Customer Relationship Management (CRM)
- m Enterprises using Customer Relationship Management to analyse information about clients for marketing purposes
- n Enterprises using Customer Relationship Management to capture, store and make available clients information to other business functions
- Unit of measure
- 0 Percentage of enterprises
- 1 Percentage of the enterprises having a website
- 2 Percentage of enterprises sending e-commerce orders over the last calendar year
- 3 Percentage of enterprises receiving e-commerce orders over the last calendar year
- 4 Percentage of turnover
- 5 Percentage of the enterprises which use a computer
- 6 Percentage of enterprises where persons employed have access to the internet
- 7 Percentage of the enterprises with internet access
- 8 Percentage of enterprises which sent/received orders via any computer networks
- Geopolitical entity (reporting)
- 00 European Union - 27 countries (from 2020)
- 01 European Union - 28 countries (2013-2020)
- 02 European Union - 27 countries (2007-2013)
- 03 European Union - 25 countries (2004-2006)
- 04 European Union - 15 countries (1995-2004)
- 05 Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)
- 06 Belgium
- 07 Bulgaria
- 08 Czechia
- 09 Denmark
- 0a Germany
- 0b Estonia
- 0c Ireland
- 0d Greece
- 0e Spain
- 0f France
- 0g Croatia
- 0h Italy
- 0i Cyprus
- 0j Latvia
- 0k Lithuania
- 0l Luxembourg
- 0m Hungary
- 0n Malta
- 0o Netherlands
- 0p Austria
- 0q Poland
- 0r Portugal
- 0s Romania
- 0t Slovenia
- 0u Slovakia
- 0v Finland
- 0w Sweden
- 0x Iceland
- 0y Norway
- 0z United Kingdom
- 10 Bosnia and Herzegovina
- 11 Montenegro
- 12 North Macedonia
- 13 Albania
- 14 Serbia
- 15 Türkiye
Methods 
Variables