Other methods of contacting public authorities or services (2013)
methods, notes and classification
- Information society indicator
- 000 Individuals contacting public authorities by any method other than websites
- 001 Individuals contacting public authorities by telephone (excluding SMS)
- 002 Individuals contacting public authorities by e-mail
- 003 Individuals contacting public authorities in person or by visits
- 004 Individuals contacting public authorities by means other than telephone, e-mail or visits (e.g. post, SMS, fax)
- Unit of measure
- 00 Percentage of individuals
- 01 Percentage of individuals who used internet within the last year
- Individual type
- 00 All Individuals
- 01 Individuals, 15 years old or less
- 02 Individuals, 16 to 19 years old
- 03 Individuals, 16 to 24 years old
- 04 Individuals, 16 to 29 years old
- 05 Individuals, 20 to 24 years old
- 06 Individuals, 25 to 29 years old
- 07 Individuals, 25 to 34 years old
- 08 Individuals, 25 to 54 years old
- 09 Individuals, 25 to 64 years old
- 0a Individuals, 35 to 44 years old
- 0b Individuals, 45 to 54 years old
- 0c Individuals, 55 to 64 years old
- 0d Individuals, 55 to 74 years old
- 0e Individuals, 65 to 74 years old
- 0f Individuals, 75 years old or more
- 0g Individuals aged 16-24 with low education
- 0h Individuals aged 16-24 with medium formal education
- 0i Individuals aged 16-24 with high formal education
- 0j Individuals aged 25 to 54 with low formal education
- 0k Individuals aged 25 to 54 with medium formal education
- 0l Individuals aged 25 to 54 with high formal education
- 0m Individuals aged 25 to 64 with low formal education
- 0n Individuals aged 25 to 64 with medium formal education
- 0o Individuals aged 25 to 64 with high formal education
- 0p Individuals aged 55 to 74 with low formal education
- 0q Individuals aged 55 to 74 with medium formal education
- 0r Individuals aged 55 to 74 with high formal education
- 0s Individuals aged 25 to 64 who are employees, self-employed or family workers
- 0t Individuals aged 25 to 64 who are unemployed
- 0u Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)
- 0v Males, 16 to 19 years old
- 0w Females, 16 to 19 years old
- 0x Males, 16 to 24 years old
- 0y Females, 16 to 24 years old
- 0z Males, 16 to 29 years old
- 10 Females, 16 to 29 years old
- 11 Males, 16 to 74 years old
- 12 Females, 16 to 74 years old
- 13 Males, 20 to 24 years old
- 14 Females, 20 to 24 years old
- 15 Males, 25 to 29 years old
- 16 Females, 25 to 29 years old
- 17 Males 25 to 54 years old
- 18 Females 25 to 54 years old
- 19 Males, 25 to 64 years old
- 1a Females, 25 to 64 years old
- 1b Males 55 to 74 years old
- 1c Females 55 to 74 years old
- 1d Males with low formal education
- 1e Females with low formal education
- 1f Males with medium formal education
- 1g Females with medium formal education
- 1h Males with high formal education
- 1i Females with high formal education
- 1j Individuals with no or low formal education
- 1k Individuals with medium formal education
- 1l Individuals with high formal education
- 1m Individuals who are born in another EU Member State
- 1n Individuals who are born in non-EU country
- 1o Individuals who are foreign-born
- 1p Individuals who are native-born
- 1q Nationals of another EU-Member State
- 1r Nationals of non-EU country
- 1s Non-nationals
- 1t Nationals
- 1u Individuals in the labour force (employed and unemployed)
- 1v Individual living in a household with income in first quartile
- 1w Individual living in a household with income in second quartile
- 1x Individual living in a household with income in third quartile
- 1y Individual living in a household with income in fourth quartile
- 1z Individuals living in cities
- 20 Individuals living in towns and suburbs
- 21 Individuals living in rural areas
- 22 Individuals living in Objective 1 regions / 'Convergence' regions
- 23 Individuals living in Not Objective 1 regions / 'Regional Competitiveness and Employment' Region
- 24 Individuals living in a household with broadband access
- 25 Individuals living in a household with Internet access but with no broadband access
- 26 ICT professionals
- 27 Non ICT professionals
- 28 Non-manual including the armed forces
- 29 Manual
- 2a Individuals who are retired or not in the labour force (excluding students)
- 2b Employees, self-employed, family workers
- 2c Students
- 2d Unemployed
- 2e Individuals aged 16-29 with low formal education
- 2f Individuals aged 16-29 with medium formal education
- 2g Individuals aged 16-29 with high formal education
- Geopolitical entity (reporting)
- 000 European Union - 27 countries (from 2020)
- 001 European Union - 28 countries (2013-2020)
- 002 European Union - 27 countries (2007-2013)
- 003 European Union - 15 countries (1995-2004)
- 004 Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)
- 005 Belgium
- 006 Bulgaria
- 007 Czechia
- 008 Denmark
- 009 Germany
- 00a Estonia
- 00b Ireland
- 00c Greece
- 00d Spain
- 00e France
- 00f Croatia
- 00g Italy
- 00h Cyprus
- 00i Latvia
- 00j Lithuania
- 00k Luxembourg
- 00l Hungary
- 00m Malta
- 00n Netherlands
- 00o Austria
- 00p Poland
- 00q Portugal
- 00r Romania
- 00s Slovenia
- 00t Slovakia
- 00u Finland
- 00v Sweden
- 00w Iceland
- 00x Norway
- 00y United Kingdom
- 00z North Macedonia
- 010 Türkiye
Methods 
Variables