Enterprises using software solutions, like CRM to analyse information about clients for marketing purposes methods, notes and classification

Methods

Explanatory Notes

CRM: Customer Relationship Management. January of the survey year.

Variables Download

- Size classes in number of persons employed
  - 0 10 persons employed or more
- Statistical classification of economic activities in the European Community (NACE Rev. 2)
  - 0 All activities, without financial sector
- Information society indicator
  - 0 Enterprises using Customer Relationship Management to analyse information about clients for marketing purposes
- Unit of measure
  - 0 Percentage of enterprises
- Geopolitical entity (reporting)
  - 00 European Union - 27 countries (from 2020)
  - 01 Belgium
  - 02 Bulgaria
  - 03 Czechia
  - 04 Denmark
  - 05 Germany
  - 06 Estonia
  - 07 Ireland
  - 08 Greece
  - 09 Spain
  - 0a France
  - 0b Croatia
  - 0c Italy
  - 0d Cyprus
  - 0e Latvia
  - 0f Lithuania
  - 0g Luxembourg
  - 0h Hungary
  - 0i Malta
  - 0j Netherlands
  - 0k Austria
  - 0l Poland
  - 0m Portugal
  - 0n Romania
  - 0o Slovenia
  - 0p Slovakia
  - 0q Finland
  - 0r Sweden
  - 0s Iceland
  - 0t Norway
  - 0u United Kingdom
  - 0v Bosnia and Herzegovina
  - 0w Montenegro
  - 0x North Macedonia
  - 0y Albania
  - 0z Serbia
  - 10 Türkiye